General Information
Fiestro Holidays Pvt Ltd is 07 year old tours and travel company and a destination management expert that offers all-inclusive tours to India and around. The company also vends its services in hotel bookings, air bookings, cruises and car rentals. The company offers to you a plethora of packages such as Hills hot spots, Deserts, Eco-tourism, Ayurvedic & Spa tours, Luxury train tours, Romantic and honeymoon destinations, Wildlife, Pilgrimages, Heritage and Culture and Exotic luxury tours. With a team of 30+ people, an amazing product. we have served 20k travellers till date and reach out to 30+ destinations & the happiness quotient is reflected in the 95% positive customer reviews.
Booking and cancellation
You will have to sign up to create an account on our website to book a trip. The best travel agents, for your specific destination will prepare an itinerary for your trip & provide you the best quotes in response to your request. You can choose the one that suits you the best and book your trip by making the payment.
Fiestro Holidays ensures that it delivers great customer experience. However, there may arise cases where dissatisfaction is expressed for our offerings in terms of products and services. We have a very liberal cancellation policy as following:
Fiestro Holidays or its affiliate partners will not be liable for any Visa rejections and Hotel cancellation policies would still stand as they are
No cancellation service fee if the payment has not been processed.
If the cancellation of trip is done post the payment of booking amount, then the amount to be refunded is calculated as below:
Fiestro Holidays will charge Rs.500 as cancellation service fee from the booking amount paid per person across destinations* over and above any cancellation charges levied by the agent.
Cancellation charges as per the cancellation policy of the agent will also hold good.
*For Sri Lanka & Turkey, Fiestro Holidays will charge $10 per person as cancellation service fee.
Fiestro Holidays or its affiliate partners will not be liable for any Visa rejections and Hotel cancellation policies would still stand as they are
No cancellation service fee if the payment has not been processed.
If the cancellation of trip is done post the payment of booking amount, then the amount to be refunded is calculated as below:
Fiestro Holidays will charge Rs.500 as cancellation service fee from the booking amount paid per person across destinations* over and above any cancellation charges levied by the agent.
Cancellation charges as per the cancellation policy of the agent will also hold good.
*For Sri Lanka & Turkey, Fiestro Holidays will charge $10 per person as cancellation service fee.
All refunds are processed within 21 days to the traveler from the day of cancellation of the trip.
Payments
We have various payment options to give you a delightful booking experience:
Debit/ Credit Cards
Net Banking
NEFT Transfer
Usually Internet Bank Transfer is the cheapest mode of payment for the traveler, as for all the other modes, banks and payment gateway providers charge an extra fee which has to be borne by the customer.
Debit/ Credit Cards
Net Banking
NEFT Transfer
Usually Internet Bank Transfer is the cheapest mode of payment for the traveler, as for all the other modes, banks and payment gateway providers charge an extra fee which has to be borne by the customer.
Yes, it is absolutely safe to use your card on fiestroholidays.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by buyers while paying online using visa or master credit card. It means extra security for customers, thus making online transactions safer.